Graphic promoting the Leap into Life initiative
    Hörmann Polska – „Skok do Życia”

    Hörmann Polska – “Leap into Life”. Building the authority of a charitable initiative in LLM responses

    Impact at a Glance

    175%

    year-on-year visibility increase

    +25

    texts about the initiative

    360 527 zł

    funds raised during both editions

    Business Goal

    Hörmann Polska is running the charitable initiative “Leap into Life”, supporting youth from foster care. In light of changes in the way information is searched (AI Overviews, ChatGPT), the project's goal was to ensure the company has a lasting presence in generative responses. The aim was for AI models to clearly identify Hörmann Polska's actions as a reliable source of knowledge and concrete support when queries about helping children or fostering youth independence were made.

    Starting Point

    The initial analysis revealed that signals for the algorithms were scattered. Despite the large scale of the initiative and the involvement of well-known individuals, information online lacked the structural foundations that would allow LLM models to fully understand the connections between the company and its charitable activities. There was a lack of a coherent descriptive language that would link the mission of the supported foundations with Hörmann Polska's engagement, making it difficult for AI systems to generate precise recommendations.

    Implementation Pillars

    01

    01. Semantic expansion of the website skokdozycia.pl

    We implemented content designed for specific intentions and meanings, rather than for keywords. The website was expanded with materials that precisely define concepts such as independence, foster care, and support for transitioning to adulthood. As a result, the site became a knowledge base from which AI models draw definitions and facts, automatically assigning Hörmann Polska the role of the main organizer and expert in this area.

    02

    02. LLM monitoring and communication guidelines

    We introduced continuous monitoring of how popular models (including ChatGPT) describe the “Leap into Life” initiative. Based on this, we developed guidelines for internal and external communication. This allowed for the unification of the message coming from the company, Ambassadors, and volunteers. As a result, AI systems stopped receiving conflicting signals and began to perceive a coherent context of the company's collaboration with Ambassadors such as Adam Małysz and Magdalena Różczka.

    03

    03. External signals and context validation

    We ensured semantic consistency across three ecosystems: on the official initiative website, in communications sent to business partners (distributors), and in external media. We ensured that descriptions of the initiative at partner sites mirrored the same meanings and contexts as on the main page. For language models, this is evidence of the authenticity and high standing of the company's actions, which translates into more frequent mentions of “Leap into Life” in responses to questions about charitable initiatives in Poland.

    Results

    The actions led to a significant increase in long-tail visibility – the company began to appear in responses to complex descriptive questions. Information about the initiative ceased to be scattered and became a logical data stream for AI. A situation was achieved where language models, when queried about social assistance in sports or foster care, mention Hörmann Polska as a key entity.

    Conclusions

    This case demonstrates that in the age of AI, a company must primarily be understandable to algorithms. The “Leap into Life” initiative has become a coherent informational structure. Thanks to Brand Semantics, Hörmann Polska has effectively embedded its charitable initiative in the memory of language models, ensuring its visibility wherever users seek answers using artificial intelligence.


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